Reservation
Each reservation has a designated dining period. Regardless of arrival time, all guests
must vacate their table by the agreed-upon end time.

This policy ensures that all guests can enjoy their meal and helps us manage our seating
effectively.

Cancellation & No show

While we do not charge a cancellation fee, we kindly ask that you let us know as soon as
possible so we can offer the table to other guests.

Please note that a bank card details is required to reserve a table and a no-show fee of $50 per person will be applied for reservations that are
not honoured. This no-show fee also applies to groups if some members do not attend.

Group Bookings

For group bookings, a deposit is required depending on the number of guests.

The deposit is fully refundable if the cancellation is made at least two week in
advance. Please email us at reserve@onetreebuffet.co.nz

Food waste Policy

While we encourage our guests to enjoy a hearty meal, we also ask that you take only
what you can eat.

To minimize food waste, a fee may be applied for excessive leftover food. Your
cooperation helps us maintain our commitment to sustainability.